Medicare mail-order
Closed-system catheters, delivered by mail
Touch-free closed-system catheter kits, delivered monthly — for people who qualify. We ship to your door anywhere Medicare reaches, and we verify your coverage before the first box leaves.
A closed-system (touch-free) catheter is a self-contained kit — a pre-lubricated catheter inside a sterile sleeve or collection bag, with the insertion supplies included — designed to reduce the touch contamination that leads to urinary tract infections. We ship closed-system kits from the major brands on monthly auto-resupply, and we confirm you meet Medicare's added criteria before the first kit ships.
What we ship
- All-in-one closed-system catheter kits (collection bag + catheter)
- Hydrophilic and non-hydrophilic closed-system options
- Included insertion supplies (gloves, prep, drape)
- Straight- and coudé-tip closed-system kits
What Medicare covers
Medicare Part B covers a closed-system catheter kit when you qualify for intermittent catheterization AND meet one added criterion — for example recurrent urinary tract infections on a sterile-technique program, immunosuppression (including from a spinal cord injury), documented reflux, or living in a nursing facility. Hydrophilic kits bill under the 2026 code A4297; non-hydrophilic kits under A4353. We confirm which applies and your covered quantity before shipping.
HCPCS: A4353 · A4297
Resupply cadence
Monthly auto-resupply. We reach out before each shipment to confirm you still need it (a Medicare requirement) and only ship what's covered.
How mail-order resupply works
Free coverage check
Send us your member ID, date of birth, and state. We run the eligibility check with your payer and call back with a plain-English answer — usually the same business day.
We handle the paperwork
We coordinate the prescription and documentation Medicare requires directly with your physician's office — you don't chase signatures or fax forms.
It ships to your door
Your supplies arrive by mail on a recurring schedule. We confirm before each resupply (a Medicare requirement) so you're never short and never overstocked.
FAQ
Closed-system catheters — common questions
What makes a catheter 'closed-system'?+
It's a self-contained kit: a pre-lubricated catheter inside a sterile sleeve or bag, with the insertion supplies included, so you never touch the catheter itself. That touch-free design is what helps reduce infection risk — and it's why Medicare covers it for people who meet the added criteria.
Do I qualify for a closed-system kit?+
Often, if you already qualify for catheters and also meet one added criterion — such as two or more urinary tract infections in the past year on a sterile-technique program, immunosuppression (including spinal cord injury), documented reflux, or nursing-facility residence. Your provider documents it; we confirm coverage before shipping.
Are hydrophilic closed-system kits covered too?+
Yes. As of 2026, hydrophilic closed-system kits are billed under a new Medicare code (A4297) and non-hydrophilic kits under A4353. Which one your plan covers depends on your documented clinical need — we'll tell you on the callback.
More mail-order supplies
Every category ships nationwide with the same coverage check.
Related: Learn how Medicare covers closed-system catheter kits.
Have a question?
Three fields, real payer data, plain-English answer. Or talk to a person — we're fast.