About Affinity
Built for the
patients we serve.
Affinity Medical Services is a modern DME supplier headquartered in Plymouth, Minnesota — built around eligibility verified up front, Medicare-grade documentation, and a team of real people answering a real phone line.
Why we built this
DMEPOS runs on opacity.
We invert that.
Big national suppliers ship equipment and figure out billing later. Patients learn about their coverage when a surprise bill arrives. Physicians fax orders that come back declined for documentation reasons nobody explained up front.
We built Affinity to invert all of it. The eligibility check happens before the order. The documentation chain assembles before the equipment ships. The state licensure is published, not hidden. The phone line goes to a person who can actually help — not a queue that hands you off three times.
How we work
Real people.
One number.
Less paperwork.
Our team handles patient eligibility, provider documentation, vendor routing, and resupply cadence on one operational pipeline. You get one toll-free line for everything — not five different queues for billing, orders, supplies, and escalations.
What we commit to
Four commitments. Each one disprovable.
Insurance verified first
If we can't verify your coverage, we say so before equipment ships. The check moves to the front of the funnel, not after the bill.
Transparency over scale claims
We publish exactly where we're licensed, what we ship today, and what's pending. No '48 states' marketing or location-finder black boxes.
Operations over phone trees
Documentation chains, eligibility checks, vendor routing — all run by software, not faxed paperwork. Fewer rejections, faster setups.
HQAA-accredited rigor
DMEPOS accreditation by HQAA (a CMS-approved AO) from day one, state Medicaid where licensed, HIPAA-grade infrastructure under the hood.
Where we operate from
Plymouth, Minnesota.
HQAA-accredited.
Operations that scale.
Affinity is headquartered in Plymouth, MN — the operational center for our intake, eligibility, and supply chain. State Medicaid expansion is rolling out from there, Arizona-first.
HQAA · CMS-approved AO
Plymouth, Minnesota
Quick facts
The credentials, plain.
- Accreditation
- HQAA · CMS-approved AO
- Medicare
- Enrolled DMEPOS supplier
- Headquarters
- Plymouth, Minnesota
Have a question?
Three fields, real payer data, plain-English answer. Or talk to a person — we're fast.