Medicare-accredited
Insurance verified.
Equipment delivered.
No surprises.
A modern Durable Medical Equipment supplier. We handle the Medicare side so you don't see surprise bills.
Free coverage check · No commitment
We verify your coverage
Three fields. Real payer data. We call you back, usually the same business day.
Start checkProducts + services
Everything you need.
Delivered to your door.
CPAP & Sleep Therapy
Machines, masks, ongoing supplies.
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Oxygen Therapy
Stationary + portable for COPD and oxygen-qualifying conditions.
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Mobility & Walking Aids
Wheelchairs, walkers, scooters built for real life.
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Diabetes Care
CGM, glucose monitors, lancets, supply refills.
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Hospital Beds
Semi-electric beds + pressure-reducing mattresses for home.
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Daily Supplies
Ostomy, wound care, urological, and routine consumables.
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How it works
Five steps. We do most of them.
- 1
Verify coverage
We verify your benefits with your payer. Real data. Plain English.
- 2
Documentation
We collect Medicare-required notes from your provider. No back-and-forth.
- 3
Equipment ships
Best-cost vendor for your equipment + insurance. Direct to your door.
- 4
Setup + training
In-home or video walk-through, depending on your equipment.
- 5
Resupply + support
Auto-reorder on the right cadence. One number to call when you need us.
How we're different
A modern operations platform.
Insurance verified up front
We check your benefits with your payer before equipment ships. You know what's covered.
Right equipment, right vendor
Best-cost vendor for your equipment + insurance combination. Faster delivery.
Documentation that holds up
Every order ships with Medicare's required documentation chain. No denials.
Where we serve
Real licensure.
Honest coverage.
Big DME suppliers claim “48 states” and hide the state-by-state mess behind a location finder. We show you exactly where we're licensed and what that means for your equipment.
Arizona
Medicare + AHCCCS. Full DME catalog.
Minnesota
Medicare live. MN MA enrollment pending.
All 50 states
CGM, CPAP supplies, other Medicare mail-order items.
The people we serve
Real lives.
On the other side of the check.
Independence
At home with the people you love.
Most DME goes to a home where someone is helping someone else live the life they want. We build for that quiet, daily reality.
Mobility
The walk you didn't think you'd take again.
A walker, a wheelchair, a portable concentrator — the right equipment isn't about limitation. It's about getting back to the route you used to know.
Dignity
No surprise bills. Just supplies on the shelf.
The thing the system gets wrong is making people anxious about coverage. Our job is to make eligibility boring — settled before the equipment ships.
For physicians + discharge planners
Over 50% of fax orders are initially declined.
We handle the documentation chain so your referrals don't bounce back. Refer by fax straight from your clinic, or use our online referral form.
FAQ
Questions we hear all the time.
Do I need a prescription from my doctor to get DME from Affinity?+
For most equipment categories — CPAP, oxygen, mobility, hospital beds — yes, your prescribing physician needs to provide a Standard Written Order and supporting documentation. You don't have to chase that paperwork yourself. We work with your provider's office directly to gather what's needed while we verify your insurance coverage in parallel.
How do I check if my insurance covers the equipment I need?+
Submit three fields through our coverage check (member ID, date of birth, equipment type). We run the actual 270/271 eligibility transaction with your payer — Medicare, Medicare Advantage, Medicaid, or commercial — and call you back with a plain-English answer, usually the same business day. There's no charge for the check and no commitment to order.
Which states do you serve?+
We are state-licensed in Arizona for full DMEPOS supply, and we ship Medicare mail-order categories — CPAP supplies, continuous glucose monitors, and select other items — nationwide. Minnesota state Medicaid enrollment is in progress. Check the locations page for the current coverage map.
Do you accept Medicare Advantage and Medicaid plans?+
Yes to both. We verify benefits across most Medicare Advantage plans (Aetna, Humana, UnitedHealthcare, Blue Medicare, regional MA plans) and AHCCCS (Arizona Medicaid) is live today. Dual-eligible coverage (Medicare + Medicaid) is supported across the board. Because each plan has its own contracted-supplier network, we always verify your specific plan before ordering.
How long does it take to get my equipment after I qualify?+
Standard turnaround on mail-order categories (CPAP supplies, CGM, diabetes supplies) is typically 5–7 business days from documentation complete to delivery. Initial-setup equipment (new CPAP, oxygen concentrator, power mobility) takes longer because of the documentation chain — usually 7–14 business days depending on payer and how quickly the prescribing office returns paperwork. We tell you the realistic timeline upfront, not a marketing one.
What if my insurance doesn't cover what I need?+
We tell you in writing before anything ships. You can pay out-of-pocket with full price transparency, work with your physician on alternative documentation, or have us refer you to a different supplier that may have your plan contracted. We don't ship first and bill later — that's how surprise bills happen, and the whole product is built to prevent them.
Have a question?
Three fields, real payer data, plain-English answer. Or talk to a person — we're fast.