Privacy Policy
Effective date: May 19, 2026
This Privacy Policy explains how Affinity Medical Services Inc (“Affinity,” “we,” “us”) handles information collected through affinitymedservices.com. Health information you provide as a patient is separately governed by our Notice of Privacy Practices.
1. Scope of this policy
This policy applies to information collected through this website — for example, contact forms, provider-referral forms, and coverage-check requests. Protected Health Information (PHI) that we receive, create, or maintain as a HIPAA-covered health care provider is governed by our Notice of Privacy Practices, not this policy.
2. Information we collect
- Information you submit through website forms — name, contact details, insurance information, and the content of your message or referral.
- Technical information automatically collected when you visit — IP address, browser type, device type, pages viewed, and referring page.
- Cookies and similar technologies used to operate the site and understand how it is used.
3. How we use information
- To respond to inquiries, referrals, and coverage-check requests you submit.
- To operate, secure, maintain, and improve the website.
- To protect against fraudulent, abusive, or unlawful activity (including rate limiting and spam prevention).
- To comply with legal obligations.
We do not sell personal information. We do not use website form submissions for unsolicited marketing.
4. How we share information
We share information only as needed to operate our services: with service providers who process data on our behalf under confidentiality obligations (and, where the data is PHI, under a Business Associate Agreement); when required by law; and to protect the rights, safety, and security of Affinity, our patients, and others.
5. Data security
We maintain administrative, technical, and physical safeguards designed to protect information submitted through this site. Documents and records are stored in HIPAA-eligible infrastructure covered by a Business Associate Agreement. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data retention
We retain information for as long as needed to fulfill the purposes described in this policy and to meet legal, regulatory, and recordkeeping requirements. Health and Medicare-related records are retained for the periods required by federal and state law.
7. Your choices
- You may decline non-essential cookies through your browser settings.
- You may request access to, correction of, or deletion of information you submitted through the website, subject to legal and recordkeeping limits.
- Requests regarding Protected Health Information are handled under our Notice of Privacy Practices.
8. Children's privacy
This website is not directed to children under 13, and we do not knowingly collect their information through the site.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by a new effective date at the top of this page.
10. Contact us
Affinity Medical Services Inc
9900 13th Ave N, Ste 210H, Plymouth, MN 55441
Phone: 1-800-779-5479
Email: support@affinitymedservices.com